that connects buyers and suppliers. It gives buyers the ability to aggregate orders for pricing power. It gives suppliers a direct and anonymous conduit to buyers without the need to fulfill and maintain individual orders. The result is an efficient bulk-purchasing model that yields cost savings for both parties.

• How do I get in touch with Customer Service?
  Call 800-889-7676 or email info@alfredexchange.com
• What is my order status?
  Check your online account to view your open order status, orders that are ready to be shipped, and tracking information for orders that have been shipped.
• How does Alfred* make money?
  We charge the supplier a percentage of the transaction.
• Why don't I get the shipment from the supplier directly?
  Cost savings - Alfred* provides the same neutral infrastructure (clearing, fulfillment, and customer service) to all suppliers so they don't need to invest in those areas. Both consumers and suppliers benefit from a transparent and efficient market.
• Why is my order still open?
  You may have chosen price that is either unrealistic for the market or general buyer/supplier interest in that product is too low.
• Can I return product?
  Yes. You can return a product up to 30 days after purchase, no questions asked.
• Are warranties still valid?
  Yes. Alfred* stands by all manufacturer's warranties.